Operated by TNS Idea Factory (Pty) Ltd (Registration No. 2026/536922/07),
South Africa. Contact: admin@betassist365.com.
BetAssist sells one-time credit packages — there is no subscription or recurring charge.
Because credits are digital content delivered immediately, a completed purchase cannot be
cancelled once your credits are delivered, except as set out in our Refund Policy or as
required by law.
BetAssist currently sells one-time credit packages — there is no subscription
or recurring charge. Because credits are digital content delivered immediately on successful
payment:
Once payment completes and credits are added to your account, the purchase is fulfilled and
cannot be cancelled, except as set out in the
Refund Policy or as required by law.
If a payment is still in progress and credits have not yet been delivered,
contact us immediately at admin@betassist365.com
and we will cancel it if it has not yet completed.
2. Cooling-off / right of withdrawal
Some consumer laws give a short cooling-off period for online purchases. For digital content
that you ask to receive immediately, that right is typically lost once delivery begins and/or
a credit is used, because you have received what you paid for. When you purchase, you expressly
consent to immediate delivery and acknowledge this effect (see Terms §8). Any non-waivable
statutory right you have under South African law still applies and takes precedence.
3. Cancelling / closing your account
You may close your BetAssist account at any time, in Settings or by emailing
admin@betassist365.com.
Closing your account permanently deletes your access and associated data as described in our
Privacy Policy.
On closure, all remaining credits — purchased and bonus — are forfeited and
are not refundable, except where the law requires otherwise. Unused purchased credits remain
usable up to their 90-day expiry while your account is open.
Bonus, referral, and promotional credits have no cash value and are always forfeited on
closure.
4. If we suspend or close your account
We may suspend or terminate your account for breach of the
Terms & Conditions, unlawful use, or abuse of referral or
promotional mechanics. Where we terminate for cause, unused credits (including bonus credits)
may be forfeited to the extent permitted by law. If we discontinue the Service as a whole, we
will handle unused purchased credits fairly and in accordance with South African consumer law.